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How soon will my account be set up and
ready to use?
You will receive an email with your account information, user
name and password after receiving your order (in 10-15 minutes, up to 1-5 hours). You can then start uploading your
site. You will have access to your account 24 hours a day.
How long does it take for the world to
access my domain name?
Most popular dial-up ISPs take less then 6 hours or faster
to update their servers, while others will take more than
48 hours. So if you are still using a dial-up connection the
Internet, make sure you have a reliable ISP that promply updates
its DNS servers, so you can access yourdomain.com right away.
Can PHPwebHosting.BIZ register domain names
for me?
No. Domain registration will be available soon.
To register your domain just visit:
Try to search http://www.google.com
(possible keywords:- "domain registration", "cheap domain name", " domain name", "rs", "register .biz .info")
What contract and payment terms are available?
For more information, visit our online order
form. We accept Visa, MasterCard, American Express, Discover,
JCB and Diners Club cards as well online checks (on request).
Does PHPwebHosting.BIZ offer a money-back
guarantee?
Our Virtual Hosting packages include a 15 day money back guarantee
and 7 days free trial.
I want to change my account plan.
How do I upgrade my account?
To upgrade your account, go to our customer support page and
complete a customer support request. Just specify what plan
you want to change from or other services you'd like changed
and submit your request.
What domain names do you support?
We support all TLD (top level) domains (.com, .net.,
.org, .INFO, .BIZ) including
foreign (2-letters) domain extentions.
Can we add services as we grow and need
them?
You may grow at whatever pace you like. All options can be
added at any time.
Do you have a reseller program?
No, we feel that are prices are low
enough to allow people to purchase multiple accounts
and still be able to resell them for a profit.
Does PHPwebHosting.BIZ allow adult, warez
or other illicit sites or content?
No. Please see our terms and conditions
page for permissible and unpermissable content.
What are your Network Connections?
Our network consists of redundant DS-3 network connections
to provide a high-availability platform for all business needs
(network information... ).
What is mod_GZIP?
Mod_gzip allows us to compress any static and/or dynamically
generated webpage at the server and send the content to the
client browser which, in turn, decompresses the page. This
means for us a savings of (expensive)
bandwidthand for
the client an increase in speed.
For example: A 300 Kb page gets, thanks to the mod_gzip module,
compressed to as little as 40 Kb which means that a client
connected with a modem connection of 56K views the page after
only some 7 seconds as compared to a uncompressed transmission
wait time of roughly 60 seconds! Most of today's modern browsers
have build-in support for gzip decompression, and, if not,
mod_gzip automatically sends the page uncompressed to the
client.
More
information... and Press
Releases...
What is your server environment?
Our servers are DUAL Intel Pentium IIIs 1000Mhz
with high-speed hard drives, RAID 1 support and 1Gb
of RAM. The operating system is Red Hat Linux 7.2 running Apache Web Server (1.2.23) with PHP 4.1.2
support. More...
Where are your servers located?
PHPwebHosting.BIZ's servers are located in a Network Operations
Center (NOC) in Denver. There they are monitored 24x7x365,
in a data center environment that provides security, backup
power, and direct access to the internet backbones.
Does PHPwebHosting.BIZ offer support?
Yes. PHPwebHosting.BIZ does offer support through our support
page or by sending an email to support @ PHPwebHosting.BIZ
Why doesn't PHPwebHosting.BIZ offer phone
support?
We prefer support requests to come through our email for a
variety of reasons.
First, it provides an audit trail of communication so that
all the facts can be passed on to whomever may be working
your problem. Second, it allow us to focus on fixing problems
instead of answering the phone :)
Can you help me with my HTML, webpage,
CGI programming, etc?
Time permitting we give advice via email on these issues
but remember, we are providers of webspace and can help you
with 'content' only as time permits. CGI is programming, don't
be mistaken into thinking it is as easy as HTML. It isn't.
If you are going to use perl or PHP, buy a book. If you can't
figure it out, try to find information via search engines
http://www.google.com
, http://www.altavista.com , http://www.findtutorials.com
What is Bandwidth?
Bandwidth is the amount of data moved between your site and
the browsers of the customer's accessing your site.
Can I get unlimited bandwidth?
No. We do not offer packages with unlimited bandwidth
primarily because there is no such thing. Any one that promises
that is not telling the truth. Somewhere in their terms and
conditions are probably some words referring to "excessive
use of resources", and in effect these place some arbitrary
limit on your bandwidth.
We set limits to both protect you
and to provide you with a reliable service.
For the vast majority of domains, traffic never becomes an
issue and yes, within reason, you should never worry about
the number of hits your site receives, but as a practical
matter, no provider can provide you with unlimited resources
for a fixed price. Bandwidth costs money, and unlimited amounts
of it are not available to anyone.
Will I be able to access my domain
name with or without the WWW?
Yes, you will be able to access the domain name with or
without the WWW in front. For example, you could access the
domain name "yourdomain.com" by going to "www.yourdomain.com"
as well as "yourdomain.com".
Can multiple domains point to the
same HTML files?
Yes, we offer Domain parking whereby additional domain
names can point to an existing web hosting account. The domain
which serves as a parked will point to your main directory
of the existing domain web hosting account. (ie. the main
home page, index.html)
To order domain parking, submit support ticket.
How do I move my current site to PHPwebHosting.BIZ?
Every situation is different, but generally, there are 3 basic
steps in moving your site from your current hosting company
to PHPwebHosting.BIZ.
1) Selecting and ordering your hosting package.
2) Moving the contents of your current site to your new site.
Setup email accounts, forwarders, autoresponders, ...
3) Changing the name server for your domain at the registrar
where your domain is registered. In 24 to 48 hours, your
changes should start to take effect. It may take serveral
days for all DNS servers to be updated.
Our name server:
ns1.phpweb.biz -
ns2.phpweb.biz -
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